Welcome to HavenNestMarket. By accessing our website or purchasing from us, you agree to the following Terms of Service.
1. Store Use
You agree to use our website only for lawful purposes and to provide accurate information when placing an order.
We reserve the right to refuse or cancel orders involving suspected fraud, payment issues, pricing errors, product availability problems, or incorrect customer information.
2. Products & Pricing
We aim to display product descriptions, images, colors, and specifications as accurately as possible. Minor differences may occur due to screen settings, photography, manufacturing variations, or product updates.
Prices and promotions may change at any time without prior notice.
3. Orders & Payments
Orders must be successfully paid before fulfillment.
After placing an order, you will receive an order confirmation. We may contact you if additional information is required.
4. Shipping
Orders are generally processed within up to 5 business days.
Estimated delivery after processing is approximately 3–14 business days.
Delivery times are estimates and may be affected by carrier delays, weather, customs, holidays, or other circumstances outside our control.
Please review our Shipping Policy for more information.
5. Returns & Refunds
Eligible refund requests may be submitted within 30 days of delivery.
In many approved cases, you may not be required to return the product.
If a return is required, please wait for instructions from our Customer Support Team before sending the product.
Approved refunds are normally issued to the original payment method.
Please review our Refund Policy for full details.
6. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us with your order number and, where appropriate, photos of the issue.
We will review the request and provide an appropriate resolution.
7. Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
Once fulfillment or shipping has started, we cannot guarantee that changes or cancellations will be possible.
8. Intellectual Property
Content on the HavenNestMarket website, including original text, graphics, branding, and website design, may not be copied, reproduced, or commercially used without permission.
Third-party trademarks remain the property of their respective owners.
9. Third-Party Services
We may use third-party providers such as Shopify, payment processors, shipping carriers, analytics services, and advertising platforms.
These services may operate under their own terms and privacy policies.
10. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected and used.
11. Limitation of Liability
To the extent permitted by applicable law, HavenNestMarket is not responsible for indirect or consequential losses resulting from the use of our website or services.
Nothing in these Terms limits consumer rights that cannot legally be excluded.
12. Changes to These Terms
We may update these Terms from time to time.
The latest version will always be posted on this page with the updated date.
13. Contact Us
If you have questions about these Terms, please contact:
HavenNestMarket Customer Support
Email: AylinYedinak785601@outlook.com
We aim to respond within 1–2 business days.